The Clothing Sales Techniques Summarized From The Work Are Very Effective.
From the customer's entry to the whole process of departure, every step in every aspect of sales, from welcome to guests, proximity to customers (seeking opportunities), opening, trying, trading, renewal, after sale service, handling complaints from stores, etc., this principle is to make customers feel a sense of respect.
Language or language. In the daily communication with customers, he repeatedly unknowingly refused customers and hurt customers, and became invisible and invisible to customers.
As a salesperson, customers are eventually led to two places: fitting rooms and cash registers.
Yet many of us
Salesman
In the actual work, the problems of customers can not be expressed in a more artistic, more euphemistic, more ingenious and more reasonable way. Many shopping guides only have three sentences: "hello or welcome" before entering the store. After you enter the store, you can try or take a look at it.
The way of expression is simple, direct and straightforward, just like the saying goes: "running pigs straight in the alley" is a lack of patience, without considering whether our language has sales power or not.
customer
It is embarrassing for us to answer the question, not being able to stand up, losing face or silent anger.
Performance is not ideal, we often wonder.
So, in real life, we are in many ways.
Couture
It can be seen that the shopping guide has been working very hard for a day, but they have no performance for a day. As mentioned above, shopping guide is very important. Remember, learn from actual combat, accumulate from actual combat, and practice their sales language from actual combat.
Related links:
Shopping guide is a university question. A good clothing guide can enhance the image of the enterprise and retain a large number of loyal customers.
Shopping guide should constantly learn from his work, sum up his experience, read more books on marketing and psychology, grasp the skills of shopping guide, and gradually train himself.
Shopping guide is a university question. An excellent shopping guide can enhance the image of the enterprise and retain a large number of loyal customers.
Shopping guide should constantly learn from his work, sum up his experience, read more books on marketing and psychology, grasp the skills of shopping guide, and gradually train himself.
During the holidays, the clothing stores are full of customers, and the shopping guide can not afford to rush. They can not just greet their customers at the moment, greet them with other customers, nod and smile and say "welcome."
If the purchase can be completed in a short time, we must first fix it.
If you have spare colleagues, you can ask them to help.
Sometimes there are some unreasonable customers in the shopping guide.
Avoid quarrelling with customers, still patiently and enthusiastically explain to customers, try to communicate and remember that guests are always right.
Really can not handle, timely reflection to the higher authorities.
Unfortunately, when a customer wants a product that is out of order, it is suggested that customers replace other substitutes and introduce reasonable substitution between them. If customers insist on goods that are out of stock, leave the customer's contact telephone and deposit, and notify the customer promptly when the goods arrive.
It is very important to understand the play when shopping, so that the guest can get a psychological satisfaction.
For example, when customers are hesitant, they should cooperate with each other to play a role in adding fuel to the flames.
When dealing with customers' complaints, they should cooperate with each other to solve the problem satisfactorily.
When communicating with customers without any topic, they should also give themselves a step in time to exchange for another shopping guide.
Many people do not want to shop in shopping malls. They just visit or ask questions. They can not feel left out. They must be "welcome to three points" and have the same warm hospitality.
When it is necessary, we should introduce the hot products and the current sales promotion activities in the clothing store, promote their services, send some promotional materials to the clothing stores, and let the customers advertise the clothing stores.
- Related reading
- Fashion brand | &Nbsp Is A Perfect Way To Cooperate In E-Commerce.
- Fashion Library | BCBG&Nbsp; Max&Nbsp; Azria Women'S Wear 2011 Early Autumn New Series
- Logistics skills | Liner Shipping Cargo Procedure
- Market trend | Mexico Reduces Chinese Footwear And Durable Goods To General Duties
- Market trend | Kark's Clothing, Miao Mei: Big Market In Small Stores
- Help you make money | Related Support Policies &Nbsp; College Students Enjoy Preferential Treatment In Agricultural Entrepreneurship.
- Venture capital project | E-Commerce Is Included In The Strategic Emerging Industry &Nbsp; Business Treasure Meets The Limit.
- neust fashion | Fur And Vest, Three Points Casual, Seven Points Gentle.
- Business management | Enterprise Management: How To Avoid Premature Abortion Of Entrepreneurial Team
- Leather knowledge | Leather Knowledge: Leather Material Is Different From &Nbsp; &Nbsp; Maintenance Varies.
- Clothing Shopping Guide To Retain Customers Skills To Help You
- Jiang Wanfa'S Hard Journey Of Fashion And Fashion
- Interview With Fashion Designer Deborah Landis
- Zhangcha: "Factory Stores" Integration To Enhance The Right To Speak In The Industry
- How Can You Wear Beautiful Clothes In The Autumn Of 2015?
- Mcqueen'S Family Life Is Not Simple.
- Clothing Companies Revisit "Made In The United States" How To Achieve This Goal?
- The First Selection Of The Fifteenth Geneva Clocks And Watches
- International Brands Are Entering The Cross-Border Market.
- Prada Tries To Renegotiate The Rental Of Hongkong Stores