How To Communicate With Customers Correctly?

The Mid Autumn Festival is coming soon. Many clothing stores have already prepared for promotional activities, but clothing stores want to improve their performance. They can't rely on promotions, but they also have to talk with shopping guides. In the promotion of clothing, the role of shopping guide is very big. Whether the sales promotion is good or not, the promoters' promotional skills are very important. Sometimes customers do not like to say, do not say, do not like it, then clothing guide how to recommend product style. Today, the New York women's clothing company will share the speaking skills of shopping guide to sell clothes, and see how clothing guides can communicate with customers correctly.

　 Regular response:

"Like to try it on, this is the new model we just arrived."

"Now part of the product 30 percent off, like to try it on!"

"This is a new fabric this year. Modal fiber. It feels good!"

Consumer psychology:

Customers need to analyze and consider the process of browsing products. At this time, it is very important to provide guidance services to customers.

I would like to reiterate the product's style selling points or other selling points to customers and provide customers with analytical value. But often in this link, many guides have little knowledge of the basic knowledge of the product, let alone clothing style sales recommendation method.

The biggest difference between selling aesthetic goods and other goods is the understanding of the beauty of products. At any time, the way of product recommendation is integrated into the shopping guide, and the perception of aesthetic style will bring great help to the transaction.

Problem analysis:

"Like to try it on, this is the new model we just arrived."

"Now part of the product 30 percent off, like to try it on!" these two conventional languages will be used uniformly in the terminal sales under any circumstances. The shopping guide who wishes to improve their performance suggests that it is best to get rid of the sales language of this mode.

"This is a new fabric this year, modal fiber, and a good feel!" this is a very good way to introduce products, but unfortunately many guides are once asked by customers "what is modle fiber", shopping guide usually does not have the following. It is suggested that no matter how to introduce the selling points of products, we must be familiar with thorough understanding so as to control selling points.

　 Sales response examples:

"Hello, this style series is relatively straight line, because the style of the cutting design is relatively simple, so you can mix with any of them. If you like handsome and free style, you can find it in it. Next to this series, there are mostly curves. There are many styles that show feminine style. You can choose them slowly.

The customer first looked at the side of the straight line and looked at the side of the curve. It seemed that he was still hesitating.

There are such irregular and informal personality designs in the series of lines, which are characterized by ingenious adjustment of body shape and random mix and match. It is very suitable for people who advocate free collocation. Next to the design, the geometric design of the hem is suitable for customers who wear sweet avant-garde style. You can choose the feeling you like, and create a new style for yourself to wear your own flavor.

　 Customers are looking at products.

"Everyone's style of clothes can be varied. As long as we grasp the core needs, we can try more. For example, everyone's dress has suitable keywords, for example, the key words of my clothes are changeable and different. So I often try not to wear styles, and I have new feelings every time. What are your keywords?

The customer smiled, "no thought."

"Ha ha, if you buy clothes, if there is no keyword, it is difficult to choose the target. In fact, it is very easy to determine the key words, that is, what your favorite feeling is, and then add the requirements that you need most recently, you can become a recent dressing key."

"Austrian, this is a way. I like fashion, like women, like creativity, but the most recent occasion needs to reflect some of the professional" customers finally spoke out.

"Well, if you have many key words, there are actually more solutions. For example, you can look for the simplest design in the curve that I have just introduced to you, so that both femininity and fashion sense are available. Then you can match this pattern with black and white coloured bottoms, so that you can see it formally. As for innovation, it can be matched by shoes and accessories. Now, how do you want me to try it for you? If not, let's try several more ways, OK? "

The above is the clothing shopping guide shared by New York women's clothing. How to recommend product style, clothing shopping guide Selling clothes, speaking skills, hope to help everyone clothing sales.