Those Rare Luxury Items Encountered In Those Years: LV Men'S Shoes, Ten Days, Shoes, Leather Split, Dior Bags, Three Times.

< p style= "text-align: center" > img border= "0" alt= "align=" center "src=" /uploadimages/201309/11/20130911044449_sj.JPG "/" < < > >

< p style= "text-align: center" > a href= "http://sjfzxm.com/news/index_f.asp" > LV < /a > refall quality door men's shoes only wear for ten days.

< p > < strong > LV, then fall into the quality gate < /strong > /p >

< p > yesterday, according to media reports, after world famous luxury brand Louis Weedon (hereinafter referred to as LV) men's shoes products were complained, they denied the quality problems.

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Mr. P, a consumer in Tianjin, bought a pair of LV brand men's shoes at 7980 yuan a day. Only 10 days later, he found that the skin of a shoe was split and tilted on the surface of a shoe.

The identification Department of Louis Weedon China confirmed that the shoes did not have any quality problems by means of merchandise photos and shop assistants' description.

Coincidentally, Tianjin consumers Ms. Wang bought the same quality problems of LV women's shoes.

However, it is told that it is not a quality issue, and will not be returned or repaired.

Insiders pointed out that at present, LV is the only brand in all luxury goods that has after-sales service centers in China, but the brand image is not in conformity with the actual situation.

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< p > < strong > < /strong > < a > href= > http://sjfzxm.com/news/index_h.asp > > strong > Cartire watch > /strong > /a > strong > wear for one week.

< p > < strong > with a foreign object leaving the factory? < /strong > /p >

Less than a week after a watch with a p value of tens of thousands of dollars, there are problems. I believe many people will think that they have bought fake goods, and that they are indeed from the duty-free shops.

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< p style= "text-align: center" > img border= "0" alt= "align=" center "src=" /uploadimages/201309/11/20130911044454_sj.JPG "/" < < > >

< p style= "text-align: center > > Cartire blue balloon female watch < /p >

Less than P, Mr. Yang bought some two watches from duty-free shops in Xinluo, Seoul. Some of them were Jaeger Le Coulter Masters Series Men's watches, and the other one was Cartire balloons.

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When p is approaching the Spring Festival, many citizens will also choose to buy luxury goods in foreign duty-free shops when they reward themselves for their outings. With more and more quality problems exposed by luxury brands, you must shine your eyes when choosing.

Expensive is not necessarily good.

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< p > < /p >.

< p > < strong > purchase channel no problem < /strong > < /p >

< p > for the two watches purchased at duty-free shops in Xinluo, Mr. Yang also expressed doubts about the sales channels of duty-free shops in Xinluo. Why do two watches have problems at the same time? < /p >

< p > reporters also interviewed Xinluo duty-free shops on this issue. Xinluo duty-free shops said that China is currently one of their largest client countries, and many people are buying watches here, but this is indeed rare, and indicates that the purchase channels are legal and there is no problem.

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< p > < strong > visit duty free shop < /strong > /p >

< p > < strong > Event < /strong > < /p >.

< p > < strong > the world famous table wears a problem for a week. < /strong > < /p >

< p > at the end of November 2012, Mr. Yang, a newly married Beijing tourist, bought two watches from the duty free shop in Seoul, Xinluo when he went to Korea. One of them was the Jaeger Le Coulter Master Series Men's watch, the other was the Cartire blue balloon lady's wrist watch.

The two watch is worth more than 90 thousand yuan.

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What Mr. Yang did not expect was that P returned to Beijing for only a week, and there were problems in the two tables.

It is reported that watches are from the group.

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< p > according to Mr. Yang's dictation, duty-free shops purchase goods on the spot, and then claim them at the airport. When returning to pick up the goods, he did not open the box inspection at the airport because of the recognition of world famous brands.

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Two days later, when he returned to Beijing, Mr. Yang accidentally discovered that there were many foreign objects in the Cartire blue balloon watch dial at nine o'clock and black time scale in P.

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At the same time, the automatic Jaeger Le Coulter watch, which has been worn for three days, also showed that the pointer did not go away. P

At first, Mr. Yang thought it was the first time that he needed to wear the chain manually, so he manually filled the chain. However, the automatic watch with two days of power storage could not take the needle in the morning of the second day. Under these circumstances, Mr. Yang began to feel uneasy about the two watches.

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< p > < strong > detection < /strong > < /p >.

< p > < strong > Cartire has a foreign body on the dial. Jaeger Le Coulter needs to adjust the gear < /strong > < /p >.

< p > Mr. Yang called the Jaeger Le Coulter and Cartire's post peak service center, and let Mr. Yang carry his watch after sale.

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< p > Mr. Yang came to an after-sale office in the North Building of Chongwenmen department store in December 7, 2012 and tested two watches, and got the test results in December 10th.

Test results show that Jaeger Le Coulter watches need to adjust the gear gap, Cartire needs to open the case to clean the dial foreign body.

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In the eyes of Mr. Yang, Jaeger Le Coulter and Cartire can also be considered as the top luxury brands, but their group is also a representative of luxury goods. But why is there such a poor quality situation? < /p > p

< p > then, the reporter saw Mr. Yang's test report.

The inspection report of Cartire's watch by Beijing Lifeng customer service center shows that there are foreign objects in the Cartire watch dial purchased by Mr. Yang, while the watch case and the rear cover are slightly worn. The maintenance center recommends that Mr. Yang carry out basic maintenance services to clear foreign objects in the table.

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< p > the inspection report of another watch Jaeger Le Coulter watch bought by Mr. Yang showed that Mr. Yang recommended adjusting the gear gap.

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< p > < strong > brand response < /strong > < /p >

< p > < strong > domestic only to repair want to replace to go to Korea < /strong > < /p >.

"P" is a blue balloon with Cartire's reputation as the world's best seller. Why does the watch with a foreign body on the dial come out of the factory? One is Jaeger Le Coulter's Jaeger Le Coulter Master Series watch, which has been tested for 1000 hours. Why is it worn out for three days? It's a world famous brand. The credibility of the world's super luxury brand is also being tested gradually.

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< p > reporter contacted Mr. Yang again. According to Yang's description, after receiving the test report, he found two brands of China's after sales and Xinluo duty-free shops in South Korea.

Among them, the after-sales attitude of Jaeger Le Coulter and Cartire is very tough, insisting that Mr. Yang repair watches, can not carry out any exchange and compensation in China.

But Mr. Yang did not agree to such a solution when he thought of buying the new watch for several days.

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< p > Xinluo South Korea's duty-free shops replied, allowing Mr. Yang to return to Korea in the near future to return the formalities, but the airline ticket and all expenses were taken care of by Mr. Yang himself.

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< p > as of press release, Mr. Yang's two table problem is still unsolved.

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< p > < /p >.

< p > < strong > visit service center < /strong > /p >

< p > < strong > has not yet been clearly explained after sale, "big card" < /strong > /p >

< p > for Mr. Yang's problems, the reporter called the Beijing Lifeng customer service center yesterday morning, and the relevant staff refused to answer any questions on the grounds that the watch was not a journalist himself.

It also allows customers to negotiate with them.

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< p > when the reporter asked Mr. Yang what problems he had encountered, he would not be able to answer the questions under what circumstances.

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< p > reporter then asked to ask the responsible person to communicate, but the staff still said, "if you have our products, we will answer the questions for you, otherwise you will let the customers themselves to communicate with us", and call themselves the responsible person, anything to tell her.

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< p > finally, the reporter's interview ended with the "responsible person" asking three questions and a tough attitude.

In the face of such a "big name" customer service staff, the quality of service as the world's top luxury group has been tested again.

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< p > for the quality problems of the two watches, Cartire and Jaeger Le Coulter public relations did not make a clear statement.

Cartire said it needed to find customer service communication, and there was no explanation; Jaeger Le Coulter said that such a situation appeared very little, but did not give a solution.

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< p > < strong > industry claims < /strong > < /p >

< p > < strong > the foreign matter in the dial may be < /strong > < /p > at the time of leaving the factory.

< p > for the quality problems of these two watches, the reporter consulted a watch maintenance center in Deshengmen. The person in charge, Ms. Zhang told reporters that when the general dial had foreign bodies, consumers should be aware of it when they bought it, but like Mr. Yang, the fact was not seen at the time of purchase and could not be found immediately.

According to the sealing condition of the watch, in such a short time, the possibility of foreign matter entering the dial is not high. It may be that foreign matter exists when the watch goes out.

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< p > for Jaeger Le Coulter watch gear gap problem, the person in charge said that it might be a serious gear collision or a fall before the gear problem.

This collision may be in the course of pportation, or in the course of its use.

However, specific problems need to be identified before watching the watch.

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< p > < strong > remind < /strong > < /p >.

< p > < strong > exit to buy luxury goods for refund or in trouble. < /strong > < /p >

< p > the problem that Mr. Yang bought watches can not be returned in China. The reporter learned from his work that because luxury brands are also assessed according to the financial assessment of various districts, foreign purchases can not be returned at home and can only be maintained.

Since watches are not purchased at home, the experience of after-sale service in China will not be very good.

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(P) with the increasing recognition of luxury brands and luxury brands, the number of consumers who purchase abroad every year is numerous. In recent years, with the change of luxury production channels, the quality of luxury goods has also been questioned by more and more domestic consumers.

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< p > 2012, consumers in Beijing met the quality of luxury brands such as luxury women's shoes, women's bags and belts.

In addition, the luxury goods after sale service has been criticized for nearly two years. Some people in the industry suggest that readers who buy luxury goods abroad should pay attention to the Spring Festival shopping season. If the quality problem occurs in the outbound shopping, it is very troublesome to return the goods. Therefore, we should be cautious when choosing shopping.

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< p > < /p >.

< p > < strong > 3600 US dollars Dior is broken with three times. Consumers are injured. < /strong > /p >

< p > May 17th Chengdu Luo complained to reporters that she spent $3600 to buy Dior for three times and then broke down.

The Dior bag was bought from the duty free shop in Xinluo when she traveled to Korea.

Ms. Luo questioned Dior: "is your home bag only remote? It's not easy to carry it. Otherwise, why do you just take it back 3 times, and the metal will fall off?" < /p >

< p style= "text-align: center" > img border= "0" alt= "align=" center "src=" /uploadimages/201309/11/20130911044500_sj.JPG "/" < < > >

< p style= "text-align: center > > three times broken a href= http://sjfzxm.com/news/index_s.asp > Dior bag < /a > /p >

< p > China economic net reporter called Dior China official. The other side replied that she had received the message from Ms. Luo and told Dior headquarters that the matter was being solved and that any information would be informed in time.

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In the middle of last 4 months, Ms. Luo took part in the five day tour of Korea. During this period, she bought 3600 Dior bags for 3600 dollars at the duty free shop in Xinluo under the guidance of the tour guide.

Because the goods in the duty-free shop were not Korean products, Ms. Luo only got her beloved Dior bag on the day of boarding.

Ms. Luo said that since the Dior package was expensive and often on the back of the unit, it had been recited two times before May 10th.

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At noon on May 10th, Ms. Luo finished lunch to prepare for the company's work. When she went downstairs, Dior bag suddenly slipped from her shoulders and looked carefully. The metal buckle of the shoulder strap fell off. P

She tried to install the metal buttons back, but she did not walk two times and broke again.

Ms. Luo went straight to Chengdu renhang's Dior counters.

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"P >" counters sales repeatedly two times to restore the metal buckle and then pull it out very easily, and then directly took the shoulder strap to me and said that it could no longer be used, and helped me pack it back into the bag, saying that I was afraid I had lost it.

Sales asked about the purchase address and said that they were not responsible for the purchase of the duty-free shop. Let me contact the duty-free shop.

Ms. Luo said.

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After P, Ms. Luo first contacted the customer service of the duty free shop in Xinluo, but the other party said it was necessary to contact the salesperson of the shopping mall so that Ms. Luo could wait for one or two days.

Ms. Luo also contacted Dior official customer service, but customer service said they were not responsible for overseas sales and could only help communicate.

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< p > "good grief and sadness. The DIOR bag bought by the duty-free shop in Korea is rotten. The Xinluo duty-free shop and Dior official website have been shouting for me and so on."

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< p > the industry believes that luxury goods are expensive, but they can not guarantee their quality, which is regrettable.

Before the "Hermes" package was built up, it was impossible for the special store to identify Hermes packages. It was not known whether they told the Chinese people that Chinese factories had the ability to produce world-class products, or that the quality of high-end products in the world was the same. However, the after-sales service of these international brands was still praiseworthy.

In short, Chinese consumption should be rational.

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< p > < /p >.

< p > < strong > the national gold mall staged a banner accusation Prada was trapped in the "quality gate" /strong < < /p >.

< p > Prada "killer kits", now appearing on the streets is no less than that of other luxury brands. A film bag that is popular because of the movie 007 has pushed the Prada brand to the public's attention.

In 2012, the Prada industry maintained a rapid growth trend in the luxury industry as a whole.

However, while the Prada brand sells well, it exposes many problems.

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< p > < strong > netizens pull up a large banner in front of the brand store of the national gold center to try to protect rights < /strong > < /p >

< p > March, according to micro-blog, a netizen spent 24 thousand yuan on buying a Prada bag in the shopping center of Shanghai national gold center, and found that there were 3 holes at the bottom of the bag after taking home. After discussing with the merchants about the quality problem afterwards, 5 days later, the result was not changed.

For the result of such processing, netizens are not satisfied.

And at the end of January, he pulled up a large banner in front of the brand store of the national gold center to try to protect his rights.

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Consumers who often buy luxury goods know that after purchasing luxury goods, they will get an "identity card" and enjoy "global joint guarantee" and other related after-sales services. As for the "return", it is hardly mentioned in P.

The logic of luxury businesses is that they only buy because of their love, so there is no return problem.

Perhaps because of this, "luxury goods do not return" has become "international practice".

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"P >" and "12315" related questions, the reply is: "any product quality problems can be protected by the" consumer protection law "and other related laws and regulations, businesses can not justification for their own provisions as a reason to prevaricate.

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< p > another Shenzhen netizen, nicknamed "the beautiful world", shared a rare "experience" of buying Prada in Hongkong through micro-blog. She said, "the Prada bought by Hongkong has been unused for a few days, and there are quality problems.

After consultations were changed in Shenzhen, the same problem occurred in two consecutive locations in the same bag shop, and the head of the shop said it was the same.

After an hour's toss, I finally changed other styles.

But it also involves the issue of exchange rate, making up the difference.

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< p > is such an international practice. When luxuries enter China's shopping malls, they have conflicts with our laws and regulations such as the consumer rights protection act. Our system is that the quality of goods can be returned according to the "Three Guarantees" requirement, and luxury goods remain unchanged.

When the quality problem of warranty is encountered, the rule of luxury goods is to return to the place of origin for maintenance, which is time-consuming and exhausting. This tedious process makes our consumers very uncomfortable.

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< p > looking through the data, many consumers have had similar consumption experience.

More netizens Tucao said, line brand, second line quality, PRADA in recent years, the work is not as good as before.

"Prices are rising year by year, and quality is not keeping up."

Netizens commented.

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< p > according to the Prada group's 2012 earnings report, the annual revenue increased by 29% compared with 2011. The sales volume in the European market increased the most, increasing by 36% compared with 2011, while the Asia Pacific region was 33% higher.

In the past few years when Europe and the United States were in financial crisis, sales volume in mainland China has become the main room for growth of these luxury brands, but they have never been able to give enough respect to Chinese consumers in after-sale services.

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