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How To Cultivate Insight Into Customers' Understanding

2014/12/3 18:06:00 17

CustomersSavvyBusiness Skills

How to cultivate insight into customers' understanding is summarized in the following ways:

1. become interested in hobbies.

Interest is the best teacher. If you are interested in doing anything, you will have a good attitude to deal with it. Otherwise, it is not the same as doing sales work.

If a person intends to engage in store sales, do not take it as a simple job, but as an interesting game, a means to achieve their own value, from shop sales to find endless fun and joy of success, interest in hobbies.

Only in this way can you always be passionate and motivated, and constantly tap into your potential.

2. dare to contact customers.

For shop guide buyers, we face countless customers every day, but we must not be afraid to contact with customers. We should be diligent in contacting with customers, willing to contact with customers, and enjoy our customers' refusal.

  

3. use unique

Eye

observation

If you want to become a sales professional, you must have a professional eye. Only by making deliberate observation a professional habit, your understanding will be continuously promoted and enriched.

Always pay attention to every customer, and every colleague's process of serving customers, and use his unique vision to seriously analyze why to do so instead of doing that. What exactly is the customer's mind? What is his real need? How can a colleague be better at waiting?

Always pay attention to the sales situation around you, pay attention to the actions and activities of other manufacturers / businessmen, learn from others, or reflect on yourself, or take corresponding measures.

So as to cultivate their sensitivity to customers, and constantly improve their own understanding.

  

4. exchanges and

Study

Everyone has their own strong points, and they have their own good at doing things. So we should be willing to learn and be good at learning new things from everyone.

"Three people walk, there must be my teacher", not only to learn from our experienced colleagues, but also to learn from our customers and learn from colleagues in other industries.

Broaden our horizons, read widely, accumulate knowledge, increase knowledge, and enhance our insight and thinking.

All these can well train the guide buyers to understand the ability of the customers' understanding.

  

5. continuous analysis and

summary

"Savvy" is not available overnight.

Cultivating understanding requires time, experience and experience.

Relatively speaking, the longer the time and the more experience and experience, the faster the "Savvy" is raised.

Therefore, the shopping guide should constantly analyze and summarize, combine theory with practice, and build their own unique knowledge structure and way of thinking.

Then form a unique set of insight into customers and ways of doing things.

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