Business Etiquette In Standardized Management Of Enterprises

The talks include ceremonies, banquets, banquets, telephone conversations, telephone conversations, correspondence and etiquette. In short, there are many kinds. Unless it comes out from the Ministry of foreign affairs, no one can exhaust all kinds of etiquette names, let alone to say so. Fortunately, books on business etiquette are also numerous. In a special case, every enterprise can not touch many times in a lifetime, so it's OK to rush to learn. Besides, there is a powerful storage function of the network. Even without books, Internet can also find methods and guides. You only need to have the ability of searching and identifying. You must not copy German etiquette to receive African guests.

Most of the business etiquette books are from a single point of view of the specific practices, often not universal. If anyone tries to edit a set of universal etiquette guidebook, it may be confused and contradictory. In particular, those who follow western etiquette guidelines may be joking or uncomfortable if they are used in the norms of human interaction.

One of the simplest examples is that a few Chinese people eat Western food together. The boss says to the waiter that he takes chopsticks, and the foreign trade manager listens to cover his mouth with a napkin cloth. I ask you, is the boss wrong, or is the foreign trade manager wrong? Ten years ago, the sneer must be the boss, and today may be laughed at by foreign trade manager. Because the western restaurant is also keeping pace with the times. Generally, chopsticks have been prepared. And foreigners also realize that using chopsticks is very helpful in developing brain intelligence and prolonging life. In those days, who is strong and who has the right to speak. Besides, eating is to satiety, chopsticks and forks, how to eat comfortably and how to eat. Is it necessary to say that after joining the WTO, Chinese people will not be able to eat the same way? I think if you eat and speak civilized, it is not important to use any tools.

Let's take a look at the people who have the most say in the world today. Whether ASEAN or European Union, G7 or G20, those who are leading the trend of history, are they crossing the Tang costume and wearing African clothing? Are they wearing jeans or casual wear? The tie is the invention of the Westerners. Now the westerners are also beginning to remind men that a long necktie can easily lead to various kinds of cervical spondylosis. I do not know whether it is true or not, but after reading this report, I will never tie again unless I give lectures or attend important banquets. Because without a tie, I feel much better about myself.

The purpose of business etiquette is to make guests feel. respect And care, because after all, people came to your territory. Chinese people should pay attention to their friendship. In fact, when guests come to your territory, you can only entertain guests according to your local customs. First, the Chinese people should pay attention to "do in Rome as the Romans do". Two, the guests are new to the land. You can just show it objectively. You don't need to be satisfied. Customs Entertaining guests. Of course, the other party's taboo should be avoided. Curious people are all there. Who doesn't want to know more about customs and customs around the world? People who seldom go abroad want to know more about customs and customs in different parts of the country. When you go to a company to negotiate, you also want to have more personal experience of local customs and habits. I don't believe foreigners are different in this way. In Guangzhou, I used to work as an interpreter for foreigners occasionally, and they also had to bargain for buying small items, and they also cut prices more than Chinese people.

Many small and medium-sized enterprises in the mainland do not have to deal with foreigners. Relatively speaking, the business etiquette of these enterprises occurs among Chinese people. I think the business etiquette of these companies is simpler. At least they do not need to translate. Language communication There is no obstacle. All you have to do is to treat others with sincerity and show them by courtesy. The Chinese say, "do not impose on others what you do not want," and do not impose on others if you do not like it. Of course, some hobbies, you like others may not like it. For example, smoking and drinking, you like it, others may not really like it.

When it comes to "do not impose on others", I think of Liu Qinghua, director of enterprise human resources. He said that the need to do business is to develop "Confucian spirit" and to be a "Confucian". What is Confucianism? Confucianism is to satisfy people's needs! I heard this explanation at that time. It's a great example. Today, when it comes to business etiquette, I think we should be able to do a "Confucian" to meet the needs of guests.