True Beauty Shoes Are Scarred And Rejected After Being Repaired.

The Consumer Council: it can not be restored to its original form. It can be asked to replace the skin of the high-heeled shoes. It has been sent to the counter for repair but left behind a scar. It was rejected by merchants, and recently, Miss Kim of Fuzhou met this gloomy matter.

Miss Jin told reporters that in October 8th, she spent 331 yuan to buy a pair of high-heeled shoes at the real poetry store, and the new shoes only wore for more than a month. The epidermis on the left side of the right foot cracked.

In November 15th, Miss Kim took the shoes to the real beauty shop, and the salesgirl assured them that they could be repaired exactly the same as they used to be.

On the 21 day, Miss Kim took the shoes and found that a centipede scar was left behind after the repair, which seriously affected the appearance.

Miss Kim immediately asked for a full refund or a new pair of shoes.

At that time, she did not respond to Miss Kim's request.

On the afternoon of 25, the director of the brand replied to Miss Kim that she could not replace the new shoes, and could compensate 130 yuan.

Miss Kim said she could not accept this solution.

She said that the brand's "three package" stipulates that the quality problem will be replaced within one month, and the shoe depreciation will be calculated after 0.5% months of the original price of shoes.

"Shoes appear this situation is the quality of shoes, and in the" three pack "period can not be repaired, of course, must be returned.

Yesterday, reporters tried to contact the head of the real beauty shop, but the phone number of the director was always shut down until the press release.

Xu Xin, deputy director of the Complaints Department of the provincial council, said that at present, the state has not issued the "Three Guarantees" Regulations for footwear products, and the "Three Guarantees" Regulations for shoes are made by the manufacturers themselves.

"The general manufacturer's prescribed period of change is 7 to 15 days after the sale, exceeding this period and within 3 months."

But for Miss Kim, Xu said he could ask the counter to repair the shoes, and the repair effect should be restored. If the shoes after repair can not be restored, consumers can ask for replacement.