Help You Fix The Sales Secrets Of Your Customers.

Generally, it is difficult for a strange sale to be divided into three parts: the first call, the follow-up call, and the payment.

(replace salesperson with salor below)

The first three telephone skills:

　　 Sale Cheat code One Let customers say yes, do not give customers the chance to refuse.

The first call can refer to your product, but don't ask the customer if you need your product, because the first time the phone customer is very defensive to you, as soon as you ask him if he needs it, he will probably answer it immediately, and then hang up the phone.

You can ask the customers some answer questions. Salor asked me: in recent years, Internet e-commerce has developed very fast, right? Of course I answered yes, that's the problem.

　　 Sales Secrets two At the end of the call, you must give your next phone call follow up to find a reason to make the next phone call smoothly. Opportunity Just increase it.

　　 Sales Secrets three When making a phone number to a customer, make sure that the other person has recorded it, so that if the customer really needs it, he will be sure to get in touch with you smoothly.

After leaving the phone for me, Salor asked me to call her again, and most people either took a casual note or did not remember it. {page_break}

Second days of follow up.

　　 Five skills used in second days of sales:

　　 Sales secret four: True lies. This is the core and core part of the sales process.

What is a true lie: a true lie is the fact that you can associate yourself with business, and the fact that you associate it is not true.

For example, an advertisement can be said: Ninety percent of people are satisfied with using this product. In fact, he may have investigated only 10 people, nine of whom did not say that the product was not good. Does this businessman lie? No, but what do we understand when we hear this?

　　 Sales secret five: Keep clear of the enemy's main force and strike at his weak points.

When your client asks questions and these questions are fatal, he can avoid his topic and say something seemingly relevant. Many people can't react.

　　 Sales secret six: Create a scarce atmosphere for your customers to cherish opportunities.

You must not let your customers feel that this product is available anytime, anywhere. You must make him feel the scarcity of products. The number is limited.

　　 Sales secret seven: Win customers Understand And sympathy

When the customer puts forward some conditions that are not conducive to sales, let the customer know that it is very difficult for you to do so, and it will cause losses or injuries to you. {page_break}

　　 Sales secret eight: Let customers feel that this result is very difficult to win, so that he is very difficult to achieve his goal, then he will cherish, and eventually deal.

In the whole process of Salor, it is emphasized that this is unlikely to win, and, of course, it is finally "thrilling" to win.

　　 Sales secret nine: Euphemism to urge customers to pay, not to pay all is useless. But direct reminders can be objectionable.

Look at how salor did it: after the remittance, it was necessary to send her the remittance slip to her past fax, and to prove the remittance. She called to ask me this way: Mr. Jiang, Hello, we have just received a remittance slip on the side, showing the area code on your side. Is this remittance form yours?

Did she really receive the money order?

Last resort:

　　 Sales secret ten: If you want to harvest, you must pay first.

I have read hundreds of books about sales or business, and summed up a truth: to harvest, we must pay first.

Supplement: This is a sales process, but you must ensure that your product is qualified, and integrity is the premise of sales.